Business Information
Business Name PEB Optimization
Operated by J Parishith
Address Plot No. 11, 14th Cross Extension, Krishna Nagar, Lawspet, Puducherry – 605008
Reach Us
Support Hours
Our standard response window is Monday to Saturday, 9:00 AM – 7:00 PM IST (Indian Standard Time). We aim to reply to all written enquiries within one working day.
License delivery and refund requests received during these hours are usually processed within 2 hours. Outside these hours, we will respond on the next working day.
What to Reach Out About
- Pre-purchase questions — about features, compatibility with your STAAD version, or pricing.
- License delivery — if your license email hasn’t arrived within 2 hours of payment.
- Activation help — if the application is not validating your license correctly.
- Refunds & cancellations — covered by our Refund Policy.
- Enterprise & team licensing — for purchases of 10 or more seats with custom invoicing.
- Bug reports & feature suggestions — we read every one.
Quick Enquiry Form
Prefer to send a quick message rather than email? Use the contact form on our home page — it lands directly in our Telegram, and we typically reply within a few hours during working time.